Privacy Policy

Effective Date: February 4, 2026

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, submit a quote request, or make a purchase through our online shop.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Billing and shipping address
Property address or location (for quotes or services)
Project details or service inquiries
Payment information (processed securely through third-party providers)

We do not collect more information than is reasonably necessary to fulfill the purposes identified below.

How We Use Your Information

Your personal information is used to:

Respond to quote requests and inquiries
Prepare estimates, proposals, or service recommendations
Process orders and payments
Deliver products or schedule services
Communicate regarding your order, project, or account
Improve our website, offerings, and customer experience

We do not sell, rent, or trade your personal information.

Consent

By submitting a quote request, placing an order, or otherwise providing your information, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions.

Disclosure of Information

We may share personal information only:

With trusted third-party service providers (such as payment processors, shipping providers, or subcontractors) as required to fulfill your request
When required by law, regulation, or legal process

All third parties are required to protect your information and use it only for the intended purpose.

Payment Processing

Payments made through our online shop are processed securely by third-party payment providers. We do not store or have access to your full payment card details.

Data Storage and Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse.

While we use industry-standard security measures, no method of transmission or storage is completely secure.

Cookies and Analytics

Our website may use cookies or analytics tools to understand website usage and improve functionality. These tools do not collect personal information unless you choose to provide it.

You may disable cookies through your browser settings if desired.

Access and Correction

You have the right to request access to your personal information, and to request corrections if it is inaccurate or incomplete, subject to legal limitations.

Requests can be made using the contact information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies independently.

Changes to This Policy

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Business Name: Silverfern Landscaping
Email: info@silverfernlandscape.ca
Phone: 1-866-473-3376