Terms and Conditions

Effective Date: February 4, 2026

These Terms & Conditions govern your use of our website, quote request forms, and online shop. By accessing our website, submitting a quote request, or purchasing products or services, you agree to these Terms.

Quote Requests

Submitting a quote request does not constitute a contract or obligation to proceed.
Quotes are estimates only and may be subject to change based on site conditions, scope clarification, material availability, or other factors.
Final pricing and scope will be confirmed in writing before work begins.

Products and Services

We offer landscaping-related products and professional services for residential and commercial clients.

All product descriptions and pricing are subject to change without notice.
Availability of products or services is not guaranteed.
Services may require site visits, approvals, or additional agreements prior to commencement.

Orders and Payments

Prices are listed in Canadian dollars unless otherwise stated.
Payment is required at the time of purchase unless otherwise agreed in writing.
Applicable taxes will be added at checkout.
We reserve the right to refuse or cancel orders at our discretion.

Shipping and Delivery (Products)

Shipping timelines are estimates only.
We are not responsible for delays caused by carriers or circumstances beyond our control.
Risk of loss transfers upon delivery.

Services Scheduling and Changes

Service dates are subject to weather, site readiness, and operational considerations.
We reserve the right to reschedule services as needed.
Additional work outside the agreed scope may result in additional charges.

Returns and Refunds

Custom products, special-order items, and services are generally non-refundable unless otherwise stated.
Refund or return requests must be submitted within 14 days of receipt where applicable.
Approved refunds will be processed to the original payment method.

Intellectual Property

All content on this website, including text, images, designs, and logos, is the property of Silverfern Landscaping and may not be reproduced without written permission.

Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages.
Our liability for any claim related to products or services shall not exceed the amount paid for the specific product or service giving rise to the claim.

Warranties

Except as expressly stated, products and services are provided “as is” without warranties, express or implied, to the extent permitted by law.

Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.

Contact Information

For questions regarding these Terms & Conditions, please contact:

Business Name: Silverfern Landscaping
Email: info@silverfernlandscape.ca
Phone: 1-866-473-3376

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